Phase 2

Phase 2

Phase 2 of the Postmaster consultation is a national Postmaster survey which has been shaped from the feedback some of you gave us in phase 1.

Complete the survey now 

This survey is open to all Postmasters only.

In this survey, we ask questions about you, your business, your challenges and your ambitions and your views on how you want to contribute and be involved in future decision making. 

This is one of the most critical surveys we have ever asked Postmasters to complete. The last time we completed a survey close to this scale was in 2016.

We expect it will take about 15 minutes to complete. The survey will close on 31 January 2021.

Amanda Jones, Retail and Franchise Network Director shares more about the Postmaster consultation in this video below.

If you have any questions, please contact your Area Manager or email