Post Office Christmas Trading Statement
In summary, we have delivered a resilient performance amidst the pandemic and achieved strong sales performance compared with pre-Covid-19 retail trading...
Latest news
New Year’s Honours for Postmasters
Three Postmasters recognised in the Queen’s New Year’s Honours 2022.
Industry funding announced for BankHubs roll-out
Watch: Martin Kearsley, Product Portfolio Director - Banking, Payments and Transactional Products explain more
Hidden Disabilities Sunflower Lanyard – Supporting customers with hidden disabilities
We know branches support vulnerable customers every day of the week and that’s why we want to provide everyone serving on a Post Office counter with the best guidance on how to engage customers with a range of needs.
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Postmaster views on new click and collect services
3000 branches now offer click and collect services through DPD or Amazon.
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Supporting disabled people – Purple Light Up
Friday 3 December 2021 marks International Day of Persons with Disabilities - a day to promote the rights and wellbeing of disabled people everywhere and an opportunity for us to reflect on how we can...
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Helping to fight UK poverty in partnership with the Trussell Trust
Post Office is joining forces with the Trussell Trust to support those facing hunger and poverty this winter, by donating 1p for every cash withdrawal made over the counter between 29 November 2021 and...
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Kingstanding Post Office – top tips
Postmaster of the Week (w/c 15 November), Satpal and Narrinder Devgun are a dynamic couple who run Kingstanding Post Office in our Midlands region. They never fail to deliver for their customers, they...
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New Decision Review Panel
In the course of managing our contracts with Postmasters, we recognise that from time to time we may make decisions that a Postmaster does not agree with. We believe it is important that every Postmaster...
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Anti-Slavery Day - playing our part
18 October was Anti-Slavery Day in the UK, a chance to focus on the often hidden crime of modern slavery which still affects thousands of people in the UK today.
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New BBC One documentary goes behind-the-scenes of Post Office
On Friday 22 October at 10am, the BBC One series ‘Dom Delivers’ goes behind-the-scenes at one of our Cash Centres to follow the journey of cash from printing to Post Office counter.
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Postmaster Engagement – apply to be a Regional Forum Member
We want the Postmaster voice in every level of our business and make changes in a way that benefits you. We are making some changes to existing regional forums and we’re looking for volunteer Postmasters...
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16 branches recognised at the Retail Industry Awards
Postmasters across the UK are delivering great customer service, innovating and excelling in retail every day. The latest proof of this was at the Retail Industry Awards on 21 September where 16 retailers...
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Relaunched Postmaster Support Guide out now
You can now find the second edition of the Postmaster Support Guide. We’ve listened to you and have reviewed many of our processes and the way in which we support you, implementing improvements along the...
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Banking offer for Postmasters
Cashplus Bank has teamed up with the National Federation of Subpostmasters (NFSP) to provide some added features and offers for Postmasters on its Business Bank Account.