Postmasters to join the Branch User Forum in 2021
More Postmasters have joined the Branch User Forum, bringing membership to 29 Postmasters
Debbie at Laide branch receives New Year’s Honours recognition
New Year’s Honours recognition for Postmaster Debbie Townsend and her team who have helped customers to stay independent, yet safe from the Coronavirus.
Postmaster Keith recognised in New Year’s Honours
Keith Rutherford, Postmaster at Colonsay Post Office receives a British Empire Medal
Postmaster Abdul receives New Year’s Honour for social integration and charity work
North Road Postmaster Abdul Majid has received an MBE (Most Excellent Order of the British Empire for service to integration in Glasgow and to charity in Scotland and Pakistan.
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Financial Services Compliance Training
This training module will equip and update you with the necessary knowledge and skills on how to promote our products and follow sales processes to achieve good customer outcomes.
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New long-term commercial agreement with Royal Mail
This morning (17 December 2020), Post Office CEO Nick Read has emailed all Postmasters registered on One website to announce a new commercial agreement with Royal Mail.
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Payout vouchers supporting half a million vulnerable customers
Since April, we’ve issued over 200,000 Payout vouchers. This is expected to rise to half a million over the next few months, as we issue more Warm Home Discount vouchers during the colder winter months....
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Pontypridd team gears up for Christmas after year of setbacks
Pontypridd Post Office is gearing up for Christmas despite several setbacks this year, starting with a major flood that hit just before the Coronavirus pandemic.
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Royal Mail Announces New Year Prices
As you may have seen in MBS 294, today Royal Mail have announced price changes which will come into effect from 1 January 2021.
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Stamp Scheme now closed
The Stamp Scheme has now closed to new applications. The scheme was launched in October after issues were identified with past stock operations and processes. These were addressed by 29 June 2020.
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Customer reviews on Google
Our digital team have been supporting Postmasters over the last few months to help them make the most of Google My Business and are now also adding relevant customer messages as posts on Google.
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Bradfield Postmaster to the rescue
Thanks to Postmaster Heather, local businesses can operate during the lockdown
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Bude Postmaster praised for his own heart-warming Christmas advert
Luke the Postmaster creates an ad which is a tear-jerker and ‘even better than a John Lewis advert’!
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Spreading the word Post Office services
Our latest research has featured on Channel 5 news, Huddersfield Daily Examiner, North Wales Daily Post and The Scotsman
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Post Office welcomes £227 million funding from Government
The Government has announced the outcome of their spending review and we are delighted that Post Office will receive an investment of £227 million in total. This includes a subsidy of £50 million to protect...
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Why should I help move POca customers to an alternative account?
The Department for Work and Pensions has committed to closing the Post Office Card Account service. We speak to Post Office’s Head of POca, Ross Borkett, about why it’s important to help support our elderly...