New Decision Review Panel
In the course of managing our contracts with Postmasters, we recognise that from time to time we may make decisions that a Postmaster does not agree with....
Our business
Anti-Slavery Day - playing our part
18 October was Anti-Slavery Day in the UK, a chance to focus on the often hidden crime of modern slavery which still affects thousands of people in the UK today.
New BBC One documentary goes behind-the-scenes of Post Office
On Friday 22 October at 10am, the BBC One series ‘Dom Delivers’ goes behind-the-scenes at one of our Cash Centres to follow the journey of cash from printing to Post Office counter.
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Postmaster Engagement – apply to be a Regional Forum Member
We want the Postmaster voice in every level of our business and make changes in a way that benefits you. We are making some changes to existing regional forums and we’re looking for volunteer Postmasters...
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Relaunched Postmaster Support Guide out now
You can now find the second edition of the Postmaster Support Guide. We’ve listened to you and have reviewed many of our processes and the way in which we support you, implementing improvements along the...
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Register for our next Postmaster Conference – 7 October 2021
CEO Nick Read and colleagues to discuss progress on priorities and plans for next six months.
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Keeping cardholder data safe to ensure industry compliance
We are putting new solutions and processes in place to meet the latest Payment Card Industry standards. These will prevent the misuse of cardholder information, reducing the likelihood of potential credit...
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Reflections from Postmaster Non-Executive Directors
In April, we announced Postmasters Saf Ismail, and Elliot Jacobs have been appointed as our very first Postmaster Non-Executive Directors to join the Post Office Board. Both Postmasters are bringing in...
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Post Office Save Our Cash Day
Save Our Cash Day is being held in communities across the country today (Friday 9 July) to raise awareness of the issues faced by the more than eight million people who say they would struggle to survive...
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Get ready for Save Our Cash Day on 9 July
Access to cash is a key part of our commercial plans and we’re campaigning to secure legislation that means banks must provide free cash withdrawal and deposit services to communities across the country....
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Applications open for a Postmaster Director role
An exciting new Postmaster Director role has been created to be part of the senior leadership of the Post Office. Applications close on Wednesday 7 July.
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Post Office launches campaign to ‘Save Our Cash’
Post Office has today launched an important new campaign calling on government and industry to work together to ‘Save Our Cash’.
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Post Office public inquiry update
The Government today announced the public inquiry into the Post Office Horizon IT programme will be changed to a statutory inquiry from 1 June 2021.