New digital identity services partnership with Yoti
Post Office is expanding its presence in the identity services market with the rollout of a suite of in-branch and online products in a new partnership...
Life and Travel Insurance Training
It is important that we all play our part in creating the best possible experience for our customers, by building trust and belief in our life and travel insurance products and services.
Post Office signs deal to sell Broadband and Home Phone business to Shell Energy
Post Office has signed a deal to sell its telecommunications business to Shell Energy Retail. Postmasters registered on the One website will have received a communication from Owen Woodley, our Group Chief Commercial Officer, with further...
Financial Services Compliance Training
This training module will equip and update you with the necessary knowledge and skills on how to promote our products and follow sales processes to achieve good customer outcomes.
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Payout vouchers supporting half a million vulnerable customers
Since April, we’ve issued over 200,000 Payout vouchers. This is expected to rise to half a million over the next few months, as we issue more Warm Home Discount vouchers during the colder winter months....
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Travel Money update - November
Travel Money update from Product Director Nick Boden: As I write this market assessment, we are continuing to manage our Travel Money across varying UK government Covid-19 guidelines and their associated...
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How we are keeping customer cardholder data safe
We are putting new solutions and processes in place to meet the latest Payment Card Industry standards. These will prevent the misuse of cardholder information, reducing the likelihood of potential credit...
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Present posting set to boom this Christmas
Present posting is set to boom this Christmas with 50% of the UK likely to buy more online gifts this year. The disruptions from the pandemic mean that more than a fifth have already decided they will...
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15 top tips to grow your business with Drop & Go
Top performing London Postmasters share their top tips for providing great service to Drop & Go customers
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Post Office to invest in free to use ATMs
In one of the largest investment programmes in the ATM market by any organisation or company for over a decade, Post Office has today (26 October) announced a £16 million, four-year investment programme...
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Making sure we continue to support our POca customers
At Post Office, we’re here, in person, for the people who rely on us – and we want to make sure that the elderly and vulnerable customers in the communities you serve can continue to rely on our support...
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Travel Market – October update
Here is the latest Travel Money market update from Product Director Nick Boden.
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Cash deposits return to pre-Covid levels and top £2 Billion
September cash deposits higher than any month so far in 2020
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Tablet passport applications coming soon
As part of our continued investment in the network and drive to make transactions simpler for our branches and customers, Post Office is launching a new digital passport application service using Samsung...
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Cash in the community
The Community Access to Cash Pilot (CACP) initiative has today announced plans for the nine Cash Pilot locations across the UK, where trials are being tested to help address challenges of improving cash...