Product Directors respond to Postmaster feedback
Our latest blog comes from Nick Boden, who is finally able to see a slightly more positive outlook for the travel industry this summer.
Support Services Directors respond to Postmaster feedback
Our latest blog comes from David Enwright, Marketing Director, who shares the latest on our in-branch leaflets, and activity to look out for over the next few months.
Post Office launches PASS card for youngsters
Following on from the launch of EasyID, Post Office is pleased to introduce the PASS card - a physical card that people can apply for online and use as proof of age instead of a passport or driving license.
Post Office launches EasyID app for customers
Earlier this year we announced our new partnership with digital identity company, Yoti, enabling us to expand our presence in the identity services market with the rollout of new in-branch and online products.
Kingstanding Post Office – top tips
Postmaster of the Week (w/c 15 November), Satpal and Narrinder Devgun are a dynamic couple who run Kingstanding Post Office in our Midlands region. They never fail to deliver for their customers, they provide consistently excellent service and this is reflected in their strong Voice of the Customer scores.
New Decision Review Panel
In the course of managing our contracts with Postmasters, we recognise that from time to time we may make decisions that a Postmaster does not agree with. We believe it is important that every Postmaster has a means to challenge such decisions.
Anti-Slavery Day - playing our part
18 October was Anti-Slavery Day in the UK, a chance to focus on the often hidden crime of modern slavery which still affects thousands of people in the UK today.
New BBC One documentary goes behind-the-scenes of Post Office
On Friday 22 October at 10am, the BBC One series ‘Dom Delivers’ goes behind-the-scenes at one of our Cash Centres to follow the journey of cash from printing to Post Office counter.