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Our branches

Kingstanding Post Office – top tips

Postmaster of the Week (w/c 15 November), Satpal and Narrinder Devgun are a dynamic couple who run Kingstanding Post Office in our Midlands region. They never fail to deliver for their customers, they provide consistently excellent service and this is reflected in their strong Voice of the Customer scores.

New Decision Review Panel

Our business

New Decision Review Panel

In the course of managing our contracts with Postmasters, we recognise that from time to time we may make decisions that a Postmaster does not agree with. We believe it is important that every Postmaster has a means to challenge such decisions.