Post Office Mortgages – Here for what matters
With the recent launch of our new mortgage products, Penny Smith, Marketing Director, Financial Services and Telecoms, tells us more about our integrated marketing campaign.
Recognition: CIO 100 listing
We're delighted to announce that Rob Houghton, Chief Information Officer, has been included in the UK CIO 100 list for 2018.
Education Secretary opens Froxfield Branch
Education Secretary Damian Hinds opens the new Froxfield Branch which offers great new opening hours for customers!
OutsideIn - A Look at British Politics
OutsideIn is a new feature which gives you some bite sized nuggets about hot topics in the outside world, whether you have an hour, half an hour or just 5 minutes! This week we look at the Brexit and the state of British politics.
Customer is King and their Experience has to be of a Royal Standard
Competition is rife in the world of retail and so customer experience is more important than ever. We look at the importance of good customer experience for keeping customers coming through our doors.
Introducing Generation Z
Introducing a whole new kind of customer. Generation Z. Find out who they are, what they want and how Post Office can attract them.
Mortgages Built For The New Normal
This week celebrates the launch of our two new and exciting Post Office mortgage products; Post Office Family Link™ and Post Office Retirement Link™.Working closely with Bank of Ireland, we have undertaken extensive customer research to understand what aspects of the mortgage market are just not working for our customers.
The Search is On
The Post Office Retail Sales Awards are just a few months away and once again we're on the search for our retail champions of 2018. Enter this year's Best Retailer Award by 23 April.
5 Statistics About Our Customers That You Won’t Believe!
Knowing our customers is key to us achieving our North Star so we surveyed 2000 of them to find out how they really feel about Post Office. Read what they said here, you won’t believe some of their answers!
Big Data, Big Responsibility: What Does Facebook’s Data Leak Mean For Post Office?
You’ll have seen it all over the news. Facebook’s integrity has been called into question following the data leak with Cambridge Analytica. But what does it mean for other brands and what have we got in place to protect the data we hold?
Field Structure Now Live
Our new field team structure is now up and running, with many colleagues moving to new roles and responsibilities.
Leading The Way In Digital Identity
Becoming a leading provider of digital identity services is one of the key ambitions of our North Star strategy which is why we are taking part in the 'Think Digital Identity for Government 2018' event in May.
First There Came First Start
October 2017 saw Post Office launch the first of its new mortgage propositions, First Start, offering a new way for first-time buyers to get their foot on the property ladder.
Transforming the Communication Network in our branches
Over the past year we’ve been busy creating the foundations that will digitally transform our branch network, ensuring the Post Office matters as much tomorrow as it does today.