Post Office Group CEO Nick Read has provided an update on the future direction of Post Office. The refreshed and renewed focus puts Postmasters first and our priority is to support you to build thriving businesses so you continue to support customers and communities who rely on services provided in branch.
If you’re looking to build your business transactions, earn more remuneration from the additional customers coming to your branch and manage your queues better, you have until Wednesday 30 September to sign up for our new TimeSaver product on Branch Hub.
Royal Mail are piloting a new home collection service from 21 September in response to competitor activity. All other key competitors offer a home collection option, so whilst this initiative may cause concern for Postmasters, doorstep collection is being launched to react to market changes.
Over the last few years, Post Office has become the place to go to for customers to withdraw and deposit cash. Banking services are important to Postmasters’ businesses which is why we are continuing to focus on growing and developing the service we offer.