The Historical Shortfall Scheme

Thank you for visiting the website of the Historical Shortfall Scheme.

The scheme is now closed to new applications – the closing date was midnight BST on Friday 14 August 2020.

If you have submitted an application and haven’t yet heard from us, we will be in touch with you shortly.
If you have not yet applied and feel you have special circumstances that have delayed your application beyond the closing date, please get in touch with the scheme at historicalshortfallscheme@postoffice.co.uk as soon as possible.

 

Independent advisory panel Terms of Reference and consequential loss principles

We are pleased to announce the publication of the Terms of Reference for the independent advisory panel that will assess eligible applications and also the consequential loss principles for the Historical Shortfall Scheme. You can find these on the right-hand side of this page along with explanatory notes. Applicants to the scheme should please read the documents carefully.

The contents have been agreed with the independent advisory panel and confirm the key principles that apply in the assessment of applications. 

We hope applicants will welcome the principles set out here. If you no longer wish to progress your application for any reason, you may withdraw it at any point up until you receive an outcome confirmation from the scheme, but we hope that you will want to remain in the scheme.


Important update to Historical Shortfall Scheme Eligibility Criteria 

Post Office has announced a change to the Eligibility Criteria for the Historical Shortfall Scheme. It means postmasters who entered into settlement agreements with Post Office before the High Court’s judgment on Horizon Issues on 16 December 2019 will be able to apply to the scheme (unless they were part of the group litigation against Post Office that settled in December 2019).

Paragraph 6 of the original Eligibility Criteria meant that postmasters who had entered into settlement agreements with Post Office as part of the 2013 Mediation Scheme or under Network Transformation or other scheme were the only postmasters who had entered into settlement agreements who were eligible to apply to the scheme. It has come to Post Office’s attention during the course of the scheme that there are a small number of postmasters who entered into settlement agreements outside of the group litigation and before the High Court’s judgment on Horizon Issues on 16 December 2019, and would not therefore have had the benefit of knowing the Court’s findings on those issues. Post Office wants to ensure those individuals, and others in a similar position, are able to join the scheme.  

Therefore, paragraph 6 of the Eligibility Criteria will now be replaced with the following:

6. You must not have been part of the group litigation against Post Office that settled in December 2019. The settlement reached by the parties was full and final. You must also not have entered into a settlement agreement with Post Office after the High Court’s judgment on Horizon Issues dated 16 December 2019.”

A copy of the full updated Eligibility Criteria can be found on the right-hand side of this page.

Any postmaster who considers that they are now eligible for the Historical Shortfall Scheme as a result of this change to the Eligibility Criteria may submit an application up to midnight GMT on 27 November 2020, (even though the Scheme has closed to general applications except in special circumstances). If you would like an application form, please contact the scheme mailbox at historicalshortfallscheme@postoffice.co.uk or write to Post Office Historical Shortfall Scheme, PO Box 76882, London E1W 9RR. Please use Royal Mail as PO Box addresses can only accept post from Royal Mail and not from other carriers or couriers.